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date: “2018-05-21T15:00:00+00:00” title: “Support Options” slug: “seek-help” weight: 10 toc: true draft: false menu: sidebar:
parent: "help"
name: "Support Options"
weight: 20
identifier: "seek-help"
Support Options
NOTE: When asking for support, it may be a good idea to have the following available so that the person helping has all the info they need:
- Your
app.ini(with any sensitive data scrubbed as necessary) - The
gitea.log(and any other appropriate log files for the situation)- e.g. If the error is related to the database, the
xorm.logmight be helpful
- e.g. If the error is related to the database, the
- Any error messages you are seeing
- When possible, try to replicate the issue on try.gitea.io and include steps so that others can reproduce the issue.
- This will greatly improve the chance that the root of the issue can be quickly discovered and resolved.
Bugs
If you found a bug, please create an issue on GitHub.
Chinese Support
Support for the Chinese language is provided at gocn.vip.